Shipping policy
Shipping Policy
Thank you for shopping with Mainer in Exile. We are a U.S.-based brand and currently ship to addresses within the United States only.
Processing Time
All orders are made to order and produced through our print-on-demand partners.
Please allow 5–7 business days for your order to be processed and prepared for shipment.
Shipping Time & Delivery
Once shipped, most orders arrive within 3–7 business days, depending on your location and the carrier.
Shipping Rates
Shipping rates are calculated at checkout and may vary depending on the item and destination.
Some products include free shipping, which will be clearly indicated on the product page.
Shipping Details & Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delayed or lost packages due to incorrect addresses provided by the customer.
Potential delays may occur due to a high volume of orders or postal service problems that are outside of our control.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 2-3 days for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@mainerinexile.com with your name and order number, and we will look into it for you.
Refunds, Exchanges and Returns
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at nfo@mainerinexile.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@mainerinexile.com